Reset your password? Go to the Exelon login page and click “Forgot Password.” Follow the instructions to receive a password reset link via email.
Accessing your email on a mobile device? Download a compatible email app (like Outlook or Gmail) and configure it with your Exelon email address and password. Ensure you’re connecting to a secure Wi-Fi network.
Accessing Exelon Email from Outside the Network
For secure off-network access, use a VPN provided by Exelon. Contact your IT department for VPN instructions if you don’t have them. This protects your sensitive company data.
Troubleshooting Email Problems
Experiencing login issues? Double-check your username and password for typos. If problems persist, contact Exelon’s IT help desk immediately. They can diagnose and resolve connectivity problems.
Can’t receive emails? Check your spam folder. If the email isn’t there, verify your email settings are correct and your inbox isn’t full. Again, your IT department can help.
